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- Can I cancel my 12-month commitment Spunk PLUS+ membership prior to the end of the initial 12 month term?
Q: How much do I have to pay at the time I join Spunk Fitness?
A: The amount you pay at the time you join Spunk Fitness depends on which membership you choose and whether or not there are any special promotions being offered at the time you join. There may be a start-up and prorated dues associated with your membership. Call or visit the club you are interested in joining to learn more.
Q: What does “No Commitment” mean?
A: The “Spunk” is a month-to-month membership that permits you to cancel it at any time and for any reason by giving 30 days advance notice. You are not required to maintain your Spunk membership for any specified period of time.
Q: Am I required to sign anything when I join?
A: At the time you join, you are required to sign a membership agreement. The membership agreement has several purposes. First, you are authorizing your bank or credit card company to make your membership payments for you as explained in When and how do my monthly membership dues get paid? And, you are acknowledging that you understand the various rules, policies, and procedures of the club and your membership.
Q: Can I join on-line?
A: Yes. Just click on Join Now from the Home page or click on Find a Location and you will be able to join on-line.
Q: What are the differences between a Spunk PLUS+ and Spunk memberships?
A: The differences are as follows:
a. The Spunk PLUS+ membership includes tanning.
b. The Spunk PLUS+ membership includes use of the Relaxation Area (massage chairs, hydro-massage, and red light therapy for those locations with this feature).
c. The Spunk PLUS+ membership permits you to use all Spunk locations.
Q: Can I get a guest pass to try out the club?
A: YES! Just visit spunkfitness.com for your free 1-time guest pass. You must be at least 21 years of age and be a local resident. We will ask for your driver’s license when you present your free guest pass at the club.
Q: Can I upgrade my Spunk membership to a Spunk PLUS+ membership?
A: Yes. Just visit the club and the staff will take care of this for you.
Q: What is the minimum age requirement in order to join Spunk Fitness?
A: Anyone 13-17 years of age may join Spunk Fitness providing that their parent or legal guardian co-signs their membership agreement as required by law. However, anyone 13-15 years of age must be accompanied by their parent or legal guardian each time they use the club..
Q: When and how do my monthly membership dues get paid?
A: At the time you join, you authorize your bank or credit card provider to pay your membership dues from either a checking, savings or credit card account on about the 20th of each month until such time as you cancel your membership. At the time you join, you also authorize the payment of the Annual Price Pledge as described in What is the purpose of the Annual Price Pledge?
Q: What are “prorated” dues?
A: Prorated dues are simply a portion of the dues, or partial payment that is less than the full month worth of dues as a result of your join date not being exactly on the 2oth of the month when membership dues are billed. This occurs when you join the club on a day which is part way through the membership billing cycle and you should not be required to pay a full month’s worth of membership since you are only getting a part of the month’s membership benefit. For example, let’s say that you join on the fifth day of a given month. Since the membership dues are paid on the 20th of each month, you will receive only 15 days (the 5th through the 20th) worth of membership before your first full month of membership dues is paid on the 20th. Therefore, you are charged for only 15 days worth of membership dues at the time you join. This calculation is referred to as a “prorate”. Your dues are prorated for only that period of time during which you received the benefit of your membership.
Q: What is the purpose of the Annual Price Pledge?
A: The Annual Price Pledge is the annual fee that guarantees your monthly membership dues will not increase. It is paid on about the 1st day of the 2nd calendar month after you join, and every year thereafter on the same day. For example, if you join on January 15th, your 1st Annual Price Pledge will be billed on or about March 1st, and every year thereafter on or about March 1st.
Q: Can I pay as I go?
A: You may not pay to use the club as you go, or on a day-to-day basis. Spunk Fitness is a membership based club with crazy low rates. It does not make any financial sense for someone to pay on a pay as you go basis when membership rates are so low and you can cancel your membership at any time.
Q: Can I pay for my membership in advanced?
A: You may pay for your membership for one year in advance.
Q: How do I change my membership billing information?
A: You may visit the club and fill out a “Change of Information” form that is available at the front desk. You may also visit www.spunkfitness.com and click on the “Membership Services” tab to complete the change of information form on-line. Or, you may call Membership Services at 1-855-275-1060.
Q: How can I get a history of the payments I have made for my membership at Spunk Fitness?
A: Spunk Fitness uses a third party billing company, known as Jonas Fitness, to handle the processing of various membership fees such as monthly dues and the Annual Price Pledge. You may visit our website, www.spunkfitness.com, and click on the “Member Services” tab, which will lead you to a member self-service link where you can create an account so that you can view and print a history of your membership account. You may also call Member Services at 1-855-275-1060.
Q: How can I cancel my membership?
A: If you have a month-to-month, no-commitment membership: You may cancel it at any time simply by going to the location that you joined, completing a cancellation form, or by sending a certified letter requesting to cancel your membership as is explained in your membership agreement. Your membership account must be current and all past due fees paid prior to cancelling your membership.
If you have a 12-month commitment membership: . . . And your initial 12 month term has not yet ended, you may cancel your membership at any time prior to the end of your initial 12 month term by paying an early termination fee of $59. If your initial 12 month term has ended, you may cancel at any time by following the same steps for cancellation of the month-to-month, no-commitment membership, as explained above. Your membership account must be current and all past due fees paid prior to cancelling your membership.
Your membership billing stops 30 days after the date we receive your cancellation request. If you request to cancel your membership less than 30 days prior to the next billing date for your monthly dues or Annual Price Pledge, you will be billed for these items.
Q: Can I cancel my 12-month commitment membership prior to the end of the initial 12-month term?
A: As explained in “How do I cancel my membership?” you may pay a $59 early termination fee in order to cancel your 12-month commitment membership prior to the initial 12-month term.
Q: How do I get a replacement membership key tag for the one that I lost?
A: Most of our members don’t use a key tag for entrance to the club. We have a very convenient system whereby you can use your smartphone to sign into the club, which eliminates the need for a key tag. But, if you use a key tag and you lost it, you must come to the club and pay a $10 fee for a replacement key tag. You are required to sign into the club with your smart phone or key tag each time you visit the club since this is the method used to check in members and verify membership.
Q: What are club hours of operation?
A: Most Spunk Fitness clubs are open 24 hours 7 days a week. But, you may go to the page on this website for the club you are interested in joining to determine that club’s hours of operations.
Q: What are the club hours on holidays?
A: New Year’s Day: 8 AM – 8 PM
Memorial Day: 8 AM – 2 PM
July 4th: 8 AM – 2 PM
Labor Day: 8 AM – 2 PM
Q: Do all spunk Fitness clubs offer all the same facilities and services?
A: For the most part, all Spunk Fitness clubs offer the same facilities and services. They all offer an abundance and variety of cardiovascular and strength training fitness equipment. They all also have separate men’s and women’s locker and shower facilities. The difference between Spunk Fitness locations is that some may offer saunas or steam rooms and others may not. Also, some locations offer various types of group fitness classes such as Boot Camp classes and Zumba for an additional fee. Please contact the location which you are interested in joining to learn more about that club’s offerings.
Q: Do you have babysitting?
Q: Do you have a pool?
Q: Do you have racquetball?
Q: Do you have towel service?
A: Yes. We provide one facial-sized towel to members each time they visit the club.
Q: Does Spunk Fitness offer group exercise classes?
A: Some Spunk Fitness clubs do offer group exercise classes such as Boot Camp classes, Zumba, and/or yoga. Group exercise classes are not included in any of the Spunk Fitness memberships. There is an additional fee for any group exercise classes that are offered. Generally Spunk PLUS+ members receive a discounted rate on group fitness exercise classes. Check with the club you are interested in to determine which, if any, group exercise classes are offered.
Q: Why is there an additional fee for group exercise classes?
A: Our business is based on keeping membership rates as low as possible in order to make fitness affordable to almost anyone. Not everyone is interested in group fitness classes. By charging an extra fee for these classes, only those who are interested in participating in the classes are required to pay for them. This enables us to maintain very affordable rates to those members that are not interested in participating in group fitness classes.
Q: Do you have tanning?
A: Yes. It is included with the Spunk PLUS+ membership.
Q: What is the age requirement for tanning?
A: You must be at least 18 years of age to use the tanning facilities.
Q: Can I purchase tanning if i do not have a Spunk PLUS+ membership?
A: Contact the club location you are interested in to find out about the tanning policy for those without a Spunk PLUS+ membership.
Q: Does Spunk Fitness offer personal training?
A: Yes. There is an additional fee for personal training. Visit the club you are interested in and talk to a personal trainer at that location to learn about the various personal training packages that are available.
Q: Can I bring my own personal trainer to the club with me?
A: No. We do not permit freelance personal training, regardless of whether or not the personal trainer is even a member of Spunk Fitness.
Q: Why does SpunkFitness not have types of equipment that bodybuilders or powerlifters may use?
A: The business model of Spunk Fitness is based on catering to the average person that makes up 99.99% of the population and not to body builders or power lifters. The average person is not comfortable, and may even be intimidated, exercising with the likes of bodybuilders and power lifters. We want the environment at our clubs to be comfortable and non-intimidating. For this reason, we purposely do not offer many of the things that body builders and power lifters desire so as to discourage bodybuilders and power lifters from joining our clubs. We have nothing against bodybuilders and power lifters- We simply do not want this very small percentage of the population to be an intimidating factor in our clubs.